Helpie FAQ

 

Frequently Asked Questions during the year

  • What are school opening and closing times?
    • Opening: 7:30 am
    • Closing: 3:30 pm
  • What do I do if my child is late to school?
    • If your child is late to school, please inform the section director as soon as possible.
  • What do I do if I am going to late in collecting my child?
    • Please inform the school administration so your child is kept safely in the school until pickup.
  • Can I send someone else to pick up my child?
    • You must inform the school via SMS if someone else is going to pick up your child.
  • How do I report my child's absence from school?
    • Infor the section direct.
  • When are the school holidays?
    • Follow the school’s calendar
  • Can I take my child on holiday during term time?
    • The term holidays are usually of one week long
  • How will I be informed if there is an enforced school closure?
    • Follow our media channels and School App and WhatsApp messages of any enforced closure.
  • How long do the children get to eat breakfast?
    • The breakfast is served early in the morning and takes 20 minutes
  • How long do the children get to eat lunch?
    • The lunch is served around 11- 12 and usually takes 40 minutes
  • Is drinking water available?
    • Drinking water is available in the canteen for a fee.
  • What should I put in my child's packed lunch?
    • Healthy food
  • Its my child birthday, can I send in sweets/treats?
    • You need to arrange this with section director.
  • Can I buy extra school uniform?
    • Yes you can.
  • What happens if my child comes school without uniform?
    • Students are not allowed to access the school without uniform. However, if a student missed wear the uniform they might admitted if they purchase one
  • Can my child wear jewelry in school?
    Jewelry is not allowed in the school.
  • What do I do if my child is prescribed medication?
    • Please inform the school’s nurse right away
  • What happens if my child has a medical/dental appointment?
    • You can ask for a leave from the section director.
  • How long before my child can return to school after an illness?
    • It depends on what the doctor says.
  • What happens if my child has an accident at school?
    • The school will provide first aids. If require, the child will be directed to a hospital.
  • Can I park at the school?
    • It is not allowed to park inside the school. Visitors need to park outside the school.
  • What do I do if I need to see a teacher?
    • You need to contact the section director to have an appointment.
  • How can parents get involved?
    • Parents feedback is important to us. You can reach the school easily either in person or through or contact channels.
  • How do you communicate with parents?
    • We reach parents through WhatsApp and through the school’s App.
  • How will my child be able to contribute their views?
    • The students can freely discuss any matters with their supervisors or teachers. If required, they can talk to the administration.
  • What should I do if I am worried about my child's progress?
    • You can always discuss your child’s progress with the section directors.
  • What if my child can't speak English?
    • The children with English language issues will be provided with English language support.
  • How is my child prepared for moving on to High School?
    • The student will be well prepared to easily move to the high school.
  • How is my child prepared for moving on to High School?
    • The student will be well prepared to easily move to the high school.
  • How is my child prepared for moving on to High School?
    • The student will be well prepared to easily move to the high school.
  • How can I protect my child when using new technology?
    • You need to keep your children until your supervision when using technology.
  • Where do I go to locate lost Property?
    • The school will check the cameras if found it will be kept with the administration
  • What clubs are there?
    • A variety of clubs it depends on the grades.
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